Returns & Exchanges
Due to the perishable nature of our plant-based bars, we cannot accept returns; however, if you are unsatisfied with your order, we are committed to making it right.
Return Process
- 1.Inspect Your Order
Upon arrival, please check your package for any damage or discrepancies in the items received compared to your order confirmation.
- 2.Contact Support
Reach out to our customer service team within 14 days of delivery with your order number and photos of any quality concerns.
- 3.Evaluation
Our quality assurance team will review your request to determine if a replacement or credit is applicable based on our freshness standards.
- 4.Resolution
Once approved, we will process a replacement shipment or issue a refund to your original payment method within 5-7 business days.
